J. Scott W. Day is a Senior Consultant in the Beverly Hills office of Morgan Samuels Company and is responsible for both executing and securing executive search assignments.

Prior to joining Morgan Samuels Company, Mr. Day spent over eleven years with Capital One Financial where he most recently was a Director of Human Resources for the Secured Lending Division.

In his last five years at Capital One Mr. Day was responsible for strategic HR consulting in support of corporate acquisitions and was the head of training for all contact centers nationally and globally. Mr. Day consulted with top level executives on organizational design, talent management, values integration, and employee reduction strategies leading to cost savings of $7 million. In Mr. Day’s role as Head of Contact Center Training for Capital One University, he led his team in a redesign and implementation of a global training strategy for 10,000 agents worldwide with savings of $2.5 million for the company.

Earlier in his career, Mr. Day was responsible for leading several contact centers across the United States and internationally. Mr. Day established Capital One’s first West coast operations center, building it to over 300 associates and an operating budget of $48 million. Capital One implemented Mr. Day’s management and cultural philosophies within other departments inside the company to improve quality and decrease costs.